Ordering Prints and Products

Last Updated: Jan 14, 2013 12:20PM PST

Zenfolio uses only the best print vendors in the industry with proven quality and attention to detail. You can take advantage of our complete integration with these vendors, which enables you to track your print order from the time it was placed through printing, packaging, and shipping.

You can find specific information about the purchasing process at the following links:

When using these vendors please make sure you have a sufficient image size for printing. You may want to soft-proof using color profiles.

Quality Guarantees

Mpix

The Mpix goal is 100% customer satisfaction. The Lab offers a print quality guarantee as well as protection against orders arriving damaged or incomplete. If you have any problems with the order, Contact Us within 30 days and we will help you replace it free of charge.

Note: Orders submitted with the 'no color corrections' option checked are not eligible for reprinting by Mpix due to color issues.

More information is available on our vendors @ MPIX

MpixPro

MpixPro was created exclusively for professional photographers and is available for Zenfolio Business Premium subscribers. The Lab offers a print quality guarantee as well as protection against orders arriving damaged or incomplete. If you have any problems with the order, Contact Us within 30 days and we will help you replace it free of charge.

Note: Mpixpro does not offer color corrections options.

More information is available on our vendors @ MPIXPRO

One Vision Imaging

One Vision Imaging is available for Premium subscribers in the UK and Europe. It is exclusively for professional photographers. The Lab offers a print quality guarantee as well as protection against orders arriving damaged or incomplete. If you have any problems with the order, Contact Us within 30 days and we will help you replace it free of charge.

More information is available on our vendors @ One Vision Imaging

IYP

IYP offers complete quality guarantee as well as protection against orders arriving damaged or incomplete. If an item does not meet your approval due to a quality defect, or it was damaged during shipping, Contact Us within 30 days and we will help you replace it free of charge.

Note: As every item is personalized, the quality depends on your photo. IYP is not responsible for customer's errors, resulting from misspelled text and/or incorrect image placement.

More information is available on our vendors @ IYP

fotoflōt

fotoflōt products are covered by a 100%-satisfaction guarantee. If you have any problems with your order, Contact Us within 30 days and we will help you resolve the problem at no charge.

More information is available on our vendors @ Fotoflōt

Photobox

Photobox offers a print quality guarantee as well as protection against orders arriving damaged or incomplete. If you have any problems with an order, Contact Us within 30 days and we will help you replace it free of charge. Photobox may request the return of print and gift items, before a refund is issued.

More information is available on our vendors @ Photobox

PictureItPostage

PictureItPostage products are covered by a 100%-satisfaction guarantee. If you have any problems with your order, Contact Us within 30 days and we will help you resolve the problem at no charge. You may need to mail-in the original order in order to receive a reprint or refund.

More information is available on our vendors @ PictureItPostage