First Order Discount FAQ

Last Updated: Feb 19, 2014 12:30PM PST

What is the First Order Discount?
How can I take advantage of the First Order Discount?
How do I know if I’m eligible for the First Order Discount?
Which are the participating vendors?
There is another sale going on. Can I still take advantage of the First Order Discount?
I had placed an order with one of the vendors but then cancelled it. Do I still qualify for the First Order Discount with this same vendor?
I have placed an order with one of the participating vendors. Do I still qualify for a discount with the other vendors?
My client is placing an order, but did not get the discount.
How do I place an order in my account?
Does the sale require a coupon code?
I do not see the discount in my order, did I get the discount?
How do I extend the discount to my customers?

What is the First Order Discount?

‚ÄčThe first order discount is a 25% off savings. This is only applied to the first order from each of the available participating fulfillment vendors. The order must be placed within the first 30-days of a paid subscription. The 25% discount is taken off the price of items in the first order. Shipping is not discounted.

How can I take advantage of the First Order Discount?

To take advantage of the sale, simply place the order by clicking on “Buy” from the edit view when logged in to your account. The sale price only applies to base-lab prices, and is automatically calculated when a product is added to your cart. Once entered into your cart, you will see the discounted prices only, not the regular prices.

How do I know if I’m eligible for the First Order Discount?

All first orders placed within the first 30-days of the paid subscription for each of the participating vendors will automatically be eligible for the discount. Whatever vendors and purchase time is still available for your account will be listed in a notice on the home page in the Edit View.

Which are the participating vendors?

The vendors that are participating in the First Order Discount program are Mpix, Photobox, One Vision Imaging, IYP, fotoflot, ivoke, nulab professional imaging, and NuShots. The vendors available may vary by subscription level, currency and geography. Whatever vendors and purchase time is available for your account will be listed in a notice on the home page in the Edit View.

There is another sale going on. Can I still take advantage of the First Order Discount?

Absolutely. The First Order Discount will override any other sale, because it is the deepest discount. This includes sales containing shipping discounts.

I had placed an order with one of the vendors but then cancelled it. Do I still qualify for the First Order Discount with this same vendor?

Yes, as long as the order was never fulfilled you are still eligible to receive the First Order Discount.

I have placed an order with one of the participating vendors. Do I still qualify for a discount with the other vendors?

Yes, you the discount is available on the first order with each of the participating vendors.

My client is placing an order, but did not get the discount.

This discount cannot be extended to your clients. The discount program was designed to create an affordable way for our subscribers to get familiar with the products from our vendors.

How do I place an order in my account?

To place an order using base lab prices, select the photo you'd like to purchase in Edit View. Click the "Buy" button at the top of the image window (next to the Photo Actions Menu) and proceed to checkout. The sale price will automatically be displayed on sale items with no coupon code required.

Does the sale require a coupon code?

All sale prices are automatically calculated with no coupon code required. In the shopping cart, you will see the discounted prices only, not the regular prices for all eligible products.

I do not see the discount in my order, did I get the discount?

‚ÄčThe sale price only applies to base-lab prices, and is automatically deducted when added to your cart. To compare the regular prices with the sale prices, see the product page for the specific vendor.

How do I extend the discount to my customers?

This discount cannot be extended to your clients. The discount program was designed to create an affordable way for our subscribers to get familiar with the products from our vendors.